Your Questions, Answered

  • We offer permanent recruitment on a success-only basis. This means you only pay a fee once we successfully place the right candidate in your business. There are no upfront costs or retainers.

  • Getting started is simple. Reach out through our contact form or request a callback.

    We’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do, it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly, usually within one business day.

  • Our fees are percentage-based and discussed upfront before any work begins. There are no surprises, and you’re never locked into working exclusively with us unless agreed.

  • We specialise in permanent roles across sales, call centre, administration, operations, and insurance-related positions. If you’re unsure whether we can help with a specific role, feel free to ask.

  • Timeframes may vary depending on the role and market conditions, we focus on delivering quality shortlists within 2-3 business days, without compromising on fit.

  • Yes. All permanent placements include an 8-week replacement guarantee for added peace of mind.

  • That’s absolutely fine. Many businesses contact us early to understand the market or get advice. There’s no pressure to proceed.